Privacy Policy

How Jeli Taka Keeps Your Personal Data Secure

Your data belongs to you. jeli taka believes privacy is a fundamental right — which is why we've been transparent about exactly what information we collect, why we collect it, and how we keep it secure.

Last updated: June 1, 2026
SSL Encrypted
All Data Secured
Your Data Is Never Sold
No Third Parties
Minimal collection
Only what's necessary
Your Controls
View, delete, correct

Our Commitment to Privacy

How jeli taka protects your data — a summary

Advanced Encryption

All your data is protected with 256-bit SSL encryption. From transactions to login — everything is encrypted.

No Data Sales

Jeli taka never sells or transfers your personal information to advertisers or third parties for commercial purposes.

Your Controls

You have the right to view, correct, and delete your data. Submit a request to support at any time.

Limited Retention Period

After account closure, necessary data is retained for up to 5 years, then securely deleted.

Marketing Opt-Out

You can turn off promotional emails and notifications at any time from Settings.

Regular Policy Reviews

Jeli taka reviews its privacy policy at least once a year and notifies users whenever changes are made.

By using any jeli taka service, you agree to this Privacy Policy. This policy is written in plain language so you can easily understand what we do with your information.

1 Introduction & Applicability

Jeli taka firmly believes that your personal information belongs to you. We treat that information with respect and handle it responsibly. This Privacy Policy explains what data is collected when you use jeli taka's website, mobile app, and related services — and how that data is used and kept secure.

This policy applies to all jeli taka services — including website browsing, account registration, payments, betting, and customer support.

If you have any questions after reading this Privacy Policy, email us at support@jelitaka.app or reach out via live chat.

2 What Data We Collect

Jeli taka only collects the information genuinely needed to provide our services. Collecting data beyond that goes against our principles.

Type of Information Example When It Is Collected
ID InformationName, date of birth, NIDFor KYC verification
Contact InformationMobile number, emailUpon Registration
Financial InformationPayment number, transaction historyFor payments
Device informationIP, device model, OSPer session
Usage DataBetting history, game logsPlay Time
Cookie dataSession token, preferencesWhile Browsing

We will never ask for your social media password, bank account PIN, or any similarly sensitive information. If anyone requests such details claiming to represent jeli taka, that request is not from us.

3 How Your Information Is Used

Jeli taka uses collected information solely for specific, legitimate purposes. No data is ever used beyond its original intent.

  • Account Management: For registration, login, and profile management.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Customer Support: For troubleshooting and customer support.
  • Legal compliance: To comply with licensing requirements and international regulatory obligations.
  • Personalization: To improve your experience based on your preferences.
  • Promotional Communications: Only to inform you of offers and bonuses, with your consent.

If you no longer wish to receive promotional emails or SMS, you can opt out from Settings or contact our support team.

4 Who Your Data Is Shared With

Jeli taka never sells your personal information. However, in certain situations, necessary data may be shared with trusted partners:

  • Payment Processors: bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
  • Identity Verification Service: A licensed third party for the KYC process.
  • Legal Authorities: Under a valid order from a court or regulatory authority.
  • Anti-Fraud System: Encrypted data shared with fraud detection services.

Every third-party partner is contractually bound to uphold jeli taka's strict privacy standards and may not use the data they receive for any other purpose.

jeli taka never sells or transfers your data to advertising companies, data brokers, or marketing agencies.

5 Data Security Measures

Jeli taka follows industry-leading standards to protect your data. Our security team monitors systems around the clock.

  • TLS 1.3 encryption is used across all connections
  • Passwords are never stored in plain text — only hashed versions are kept
  • All sensitive data stored on our servers is AES-256 encrypted
  • Regular third-party security audits are conducted
  • Two-factor authentication (2FA) is available for your account
  • The highest standards of physical security are maintained at our data centers

That said, no online system can guarantee 100% security. We encourage you to use a strong password and never share it with anyone.

6 How Long We Keep Your Data

Jeli taka does not retain any data beyond what is required. Retention periods vary depending on the type of information:

  • Account & transaction information: For the duration of active account status and up to 5 years after closure (as required by law).
  • KYC Documents: Retained for 5 years after verification, then securely deleted.
  • Log files: Up to 12 months for security purposes.
  • Marketing Preferences: Deleted immediately upon opting out.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

You may request that your data be deleted. However, certain information may need to be retained to meet legal obligations.

7 Data of Minors

Jeli taka does not collect information from or provide services to anyone under the age of 18. This is a core pillar of our policy.

Age is verified at registration. If an underage account is discovered, it is immediately closed and any collected data is deleted.

If you become aware that a minor is using jeli taka, please contact us immediately.

8 Changes to the Privacy Policy

This policy may need to be updated due to changes in national or international law, technology, or business requirements. jeli taka will communicate any such changes transparently.

  • For minor updates, only the "Last Updated" date at the top of the page will be changed.
  • For major changes, users will be notified by email or app notification at least 30 days in advance.
  • Continued use of the service after changes take effect constitutes acceptance of the updated policy.

To view a previous version of this policy, please contact support.

9 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@jelitaka.app
  • Live Chat: Available on the website or app 24/7

We aim to provide an initial response within 72 hours of receiving your request. Complex matters are resolved within 30 days at most.

Your privacy matters to us. Feel free to reach out with any questions — we're here to help.

Your Data Rights

As a jeli taka user, you have the following rights

Right to Access

You can request to view the information jeli taka holds about you.

Right to Rectification

If any of your information is incorrect, you can request that it be corrected.

Right to Erasure

Under certain conditions, you may request that your personal data be deleted.

Right to Object

You may object to the processing of your data for specific purposes.

Right to Portability

You may request an export of your data in a standard, portable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of your rights support@jelitaka.appEmail us or reach out via live chat.

Your data is secure — play with complete peace of mind

Your privacy is protected at jeli taka. Join today and enjoy the best betting experience in Bangladesh.

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Your Data Is Never Sold
Support in Bangla

FAQ

Frequently asked questions about betting and bonus programs

jeli taka offers several betting options for cricket matches. The most common is Match Winner — betting on which team will win. Beyond that, you'll find props bets like Toss Winner, Top Batter, Top Bowler, runs scored in the first over, and total sixes in the match. For major tournaments like the BPL, IPL, or World Cup, live betting is also available, letting you place bets at real-time odds while the match is in progress. To place a bet, log in to your account, go to the Sports section, select your match, choose your bet type and amount, then confirm. If it's your first time, it's worth taking a quick look at the guidelines on the Sports Betting page before you get started.

Joining jeli taka's daily check-in and free spin promotions is straightforward. Log in to the app or website once a day — you'll find a check-in button or banner on the home page or in the Promotions section. Tap it to receive your daily bonus or free spin credits. Free spins are generally tied to specific slots or games, and the eligible games will be listed in the bonus details. With some offers, logging in on consecutive days increases the bonus amount. Check the Promotions page regularly to stay up to date with all active offers — new ones are added there as they go live.
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